Got a Call Telling You to Transfer Money? Stop & Get Help
If someone calls and says your bank account or personal information was compromised and you must go to the bank or transfer money immediately, pause. This is a common scam targeting seniors and families in South Metro Minnesota.
South Metro Tech Support helps you verify what’s real, secure your accounts, and protect your devices before any damage gets worse. Banks will never ask you to move money over the phone.
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Common Scam Calls Targeting Seniors
Fake Bank Fraud Calls
Scammers claim suspicious activity and demand you move money to a “safe” account immediately.
Urgent Transfer Requests
You’re told to withdraw cash, send Zelle payments, or wire funds before the “account is locked.”
Pressure & Fear Tactics
Threats of arrest, account freezes, or lost funds if you don’t act right now.
Remote Access Requests
Calls claiming to be Microsoft, Apple, or your bank asking to access your device.
Caller ID Spoofing
Phone numbers appear to match your bank or a local business to seem legitimate.
Keep-It-Secret Demands
They insist you don’t tell family, the bank teller, or anyone else.
What To Do Before Going to the Bank
If you got a call telling you to transfer money, follow these 5 steps before doing anything else.
1) Hang Up
End the call immediately. Do not stay on the line while they guide you.
2) Do Not Transfer Money
Never send money by wire, Zelle, gift cards, or cash deposits.
3) Call Your Bank Directly
Use the number on the back of your card — not a number provided by the caller.
4) Secure Your Devices
If you clicked anything or installed software, your device may need a safety check.
5) Call Local Help
We can help verify what happened and prevent further damage. You can also report the call to the FTC at ReportFraud.ftc.gov.
How We Help Seniors & Families
Scam Call Verification
We help determine if the call was fraudulent and what information may be at risk.
Account Lockdown
Password resets, account security checks, and two-step verification setup.
Device Safety Checks
Removal of remote access tools, suspicious software, and unsafe settings.
Clear Next Steps
Plain-language guidance you can follow — and share with family members.
Already Sent Money or Shared Information?
Act quickly. Call your bank using the number on your card, then follow our step-by-step guide on what to do if you’ve been scammed. For more help, see our bank and financial scam help for seniors and scam help for seniors in the South Metro.
Why a Call Telling You to Transfer Money Feels So Convincing
Scam callers are trained to sound professional, urgent, and authoritative. They often use real company names, spoofed phone numbers, and personal details found online to make the call feel legitimate. Seniors are frequently targeted because scammers assume they will act quickly to protect savings or avoid trouble.
These calls usually follow a script designed to create fear. You may be told there is suspicious activity, an identity theft investigation, or a problem that must be resolved immediately. The goal is to keep you on the phone so you don’t have time to verify the information with your bank or family members.
Legitimate banks, government agencies, and technology companies do not operate this way. They will never demand secrecy, threaten arrest, or ask you to move money to a different account. If a caller pressures you to act immediately, that urgency itself is a strong warning sign.
Scam Help & Security Pricing
Our standard in-home rate is $100 per hour. Most scam-related support visits take 45–90 minutes depending on what occurred. There is no trip charge in Lakeville or Farmington; other South Metro areas have a $65+ trip charge. We focus on stopping further damage, securing accounts, and giving you clarity — not selling unnecessary services.
Why Choose South Metro Tech Support?
Local, In-Home Help
We come to you — no call centers, no pressure, no confusing advice.
Senior-Friendly Support
Patient explanations and calm guidance for seniors and families.
No False Promises
We focus on protection and prevention — not risky recovery claims.
Disclaimer: South Metro Tech Support provides technical support and device security assistance. We do not provide legal or financial recovery services and cannot guarantee recovery of lost funds. If you believe a crime occurred, contact your bank and local authorities.